Customer messaging for SMEs

Stay in touch with your customers, personally.

PingFlock lets you send personalised updates, reminders and promotions to customers who opted in, straight from the number they already know you by. Built-in pacing and daily limits help keep your number healthy.

Free 7-day trial100 messagesNo card needed
How it works

Up and running in three steps

No new phone number, no complicated setup.

1

Create your account

Sign up with your email and start a free 7-day trial – no card, no contract.

2

Link your number

Scan a QR code with your phone, just like linking a computer. PingFlock works with your existing WhatsApp number.

3

Send personalised campaigns

Upload your customer list, write your message with names and variations, and let PingFlock pace the sending for you.

Features

Everything you need to keep customers in the loop

Simple enough for a busy shop owner, careful enough to protect your number.

Personalised names

Write {name|there} and every customer is greeted by name, with a friendly fallback when a name is missing.

Varied wording

Spintax like {Hi|Hello} gives each message slightly different wording, so it reads naturally.

Images & files

Attach an image, PDF or menu to your message – great for promotions, price lists and schedules.

Pacing & daily limits

Random delays, short breaks between batches and a daily cap keep your sending gentle and human-paced to protect your number.

Easy contact import

Upload a CSV or Excel sheet. Numbers are cleaned up, duplicates removed, and any extra column becomes a placeholder.

Campaign reports

See sent, skipped and failed per campaign as it runs, and download the results as a CSV.

Multiple numbers

Link up to 3 numbers on Growth and up to 10 on Pro – one per outlet, branch or team member.

Pause, resume, stop

Stay in control: pause a campaign any time and pick up where you left off.

Speed presets

Choose a safe, balanced or faster pace with one click, and see how long a campaign will take before you start.

Who it's for

Made for Singapore's small businesses

For businesses whose customers already message them – and want to hear from them.

Salons & spas

Appointment reminders, rebooking nudges and seasonal promos.

Clinics

Follow-ups, vaccination and check-up reminders for patients who opted in.

Tuition centres

Class updates, schedule changes and new-term enrolment for parents.

F&B

New menu launches, festive set menus and loyalty member deals.

Retail

New arrivals, restock alerts and member-only sales.

Property agents

New listings and viewing updates for clients who asked to be kept posted.

Automotive

Servicing reminders, workshop promotions and test-drive follow-ups.

And more

Gyms, studios, home services – any business with customers who opted in.

Pricing

Simple monthly plans in SGD

Start free, upgrade when you're ready. Save 2 months with yearly billing.

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Responsible use

Built for customers who want to hear from you

PingFlock is for keeping in touch with your own customers – people who gave you their number and agreed to receive your messages. It is not for cold outreach.

Our opt-in only policy

  • Message only customers who opted in to hear from your business.
  • No spam, purchased lists or scraped contacts.
  • Make it easy to opt out, and respect it.
  • You are responsible for complying with WhatsApp's terms and local laws, such as Singapore's PDPA and the Do Not Call rules.
FAQ

Questions, answered

Do I need the WhatsApp Business API?

No. PingFlock works with your existing WhatsApp or WhatsApp Business number – you link it by scanning a QR code, just like linking a computer. No API application, no new number.

Is there a per-message fee?

No. You pay a flat monthly (or yearly) plan price in SGD. Each plan includes a monthly message allowance and a daily limit; there are no extra per-message charges from us.

Can my number get banned?

Honestly, yes – any number can be restricted if recipients report or block it, and no tool can rule that out. PingFlock's pacing, breaks and daily limits reduce the risk, but they can't eliminate it. The best protection is messaging only customers who opted in, with content they expect. Our Good Practices FAQ explains how.

How do I pay?

Tap "Get" on a plan to message us. We arrange payment with you directly and activate the plan on your account manually, usually the same day.

Can I cancel?

Yes. Plans are monthly or yearly with no lock-in; just tell us you don't want to renew and your plan simply won't be extended.

Is my data safe?

Your contact lists and campaigns are stored on our server inside your own account, kept separate from other customers, and used only to run your campaigns. The site uses an encrypted (HTTPS) connection, passwords are stored hashed, and you can delete your campaigns at any time.

What happens after the free trial?

Your trial gives you 7 days and 100 messages. After that you can still sign in and see your data; sending resumes once you pick a plan.

Can I use more than one number?

Yes. Starter includes 1 number, Growth up to 3 and Pro up to 10 – handy for multiple outlets or team members.

Ready to reconnect with your customers?

Free 7-day trial, 100 messages, no card needed. Set up in minutes with the number you already use.

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